Dear Members,
Master A’s Muay Thai is ready to reopen
We’re delighted to say that we’re ready to open our doors again on 12th April. We’ve missed you and now we can't wait to welcome you back to our gym. We’ve been working hard behind the scenes to create a safe environment for you to visit and we’ve made some changes to how we do things.
Our changes have been guided by the experts at UK Active, the UK government and Public Health England. Please read this email carefully — we know it’s a lot to take in, but it’s important that we all work together to keep our gym safe.
Your membership is changing
EFC previously collected your direct debit payments. When we reopen, we will be using a new app-based system called TeamUp therefore all of your existing direct debit agreements will be cancelled. The new TeamUp Members app will make it easier for you to plan the classes you want to attend and secure your place as we will now have restricted numbers in each class, due to Covid19 regulations.
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1Please click the following link https://goteamup.com/p/3586007-master-as-school-of-thai-/
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2Choose your first class by using the drop-down calendar menu.
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3Choose either the membership option or 1 off session fee.
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4Then follow the registration form to sign up to TeamUp.
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5Once registered, you can then download the TeamUp Members app and control your membership and classes from there. The TeamUp Members app can be downloaded on both iPhone and android.
We’re going to keep you safe
✓We’ll be temperature checking all members on arrival to ensure your safety
✓We’ll be cleaning and disinfecting our gym more than ever with an enhanced two-stage cleaning process, using detergent and disinfectant to sanitise all gym equipment and will be cleaning the entire gym overnight
✓There will be multiple hand sanitising stations available throughout the gym for members to use
✓We’ll be supplying disinfectant wipes, so members can clean down equipment and mats before and after use
We’re changing how our classes work
✓The class timetable is available on TeamUp Members app to book prior to reopening. When you arrive, please check-in at reception so your attendance can be recorded
Please arrive dressed and ready to work out. Changing rooms and showers will be closed, however toilets are still available
✓As you may expect, we’re reducing the number of people in our classes, and placing markers on the floor to help our members maintain social distancing
✓Classes will be shorter than usual (45 minutes) to make sure we have enough time to clean in between classes to keep members safe.
When the class ends, please leave the gym space as quickly as possible
Let’s do this together – we need your help
To make this work, we need to work together. Here’s how you can help:
✓If you feel sick or experience Covid-19 symptoms, please don’t come to the gym
✓Arrive dressed and ready to workout
✓You’ll need to book for classes. You can do this online via GoTeamUp.com or via the TeamUp Members app. If you can’t make your slot, please remember to cancel 24 hours before, in order to get a refund
✓Don’t share equipment, and don’t move weights or pads to other parts of the gym
✓On arrival, please queue on the stairs or outside the gym. Wait for the previous class to exit before you enter the gym floor (and stick to the social distancing markers)
✓You are not required to wear a face covering while training however please wear one while queueing on the stairs as there is only one entrance/exit.
Your cooperation with our changes will help us put them into practice effectively. Thanks for your patience and support. We’re so looking forward to welcoming you back.
Master A
